What our Customers say...
Water Damage Testimonials
This was my second experience with SERVPRO in a handful of years, and like the first time, I was not disappointed. The SERVPRO team worked together efficiently to clean up a flooded bathroom, shampooed carpets, even left heater fans and dehumidifier in place for several days to ensure the area dried out to prevent mold and mildew. I'm very pleased with their attention to details. Thank you very much! SERVPRO is definitely the team to call...first!
The crew arrived after normal working hours and did a great job installing the 9 fans and 2 dehumidifiers following our water heater failure. They also worked closely with our insurance company to identify water damage. Very professional and had great attitudes, even working later in the evening.
Since our sump pump flooding disaster, the quick and professional response of your SERVPRO team, headed by a fine, young gentleman named Todd, was a lifesaver for two seventy-plus year olds. Every aspect of the operation, from the dispatcher Tracy's professionalism to the final clean-up yesterday, was done with the utmost courtesy and respect from us.
Thanks again for all who were involved and the very professional team that you have created.
Mike and Mary Jane Reber
I can not say enough about the integrity of this group. If you are looking for a solution do not hesitate to use them! We are completely satisfied with the responsiveness and the quality of their work. The technicians are subject matter experts dedicated to solving problems. Excellent management that goes above and beyond to please the customer.
"Five star review"
Positive: Punctuality, Quality, Responsiveness, Value
My mom lives in Piney Point, at the ends of the earth, she had a terrible water leak at her house- it was literally raining downstairs via the ceiling!! (onto her newly installed hardwood floors). Your team came out so quickly and like your commercial says "Like it never even happened." true statement!!! You got her all fixed up and thankfully the floors were saved. Can't thank you enough for that!!
We had a huge leak in our kitchen and our insurance wasn't great but SERVPRO saved the day. As soon as they got the call they got a crew out to our house to start the clean up. They did a great job
Extremely responsive, Ricky came to my house at 8pm on a Friday and had all of the damaged carpet and drywall from a major leak removed that night. Great crew, very knowledgeable and friendly!
Morning Chad (old buddy),
I just want you to know that I actually had the privilege to work with your guys last night. My friend Ethel Smith (also policyholder) had a water loss. Your guy Scott was there within 45 minutes accessed the damage and was telling us what needed to be done. He explained everything in detail and also her options. I was very impressed with him. He was also very well-mannered and polite. Ricky, was also there he came later with the machines and he also was very polite and just got in there and got the work done. I personally wanted to tell you about these guys. I now have also seen the process first hand anf now know what goes on behind the claim. I was kinda update I wanted to work the water sucking machine but was doing my SF thing with Ethel and missed out. I know I have always stood behind you and Vince and Serv-pro and I know I always will. I thanked both of them for calming her down more than I could by just explaining the procedure. You and Vince should be Proud of these guys for representing your company as well as they do. Just had to tell you.
Your Friendly State Farm agent Friend.
SERVPRO did an amazing job pulling our basement back together after our hot water heater flooded our basement. They were efficient and professional. We would definitely consider using SERVPRO in any future repairs. Thanks Pat C. and the team for the work done.
Amazing service! The gentlemen that responded to our very wet basement were professional and incredibly helpful in walking us through the process of clean up. They were hard working and efficient in getting the mess cleaned up. Cannot thank them enough. The ladies in the office were also very knowledgeable and helpful.
"I don't feel a score of 10 is sufficient to express how impress I am with the service provided. Outstanding work by exceptional employees! You have a great team!